Friday, January 5, 2018

VSS Error while running system state/bare metal restore backup using SCDPM.

When running a system state/bare metal restore backup using SCDPM, you may encounter a VSS error leading to a protection point inconsistency.  This is due to automounter being disabled and the system restore partition being offline in disk management.  The cause of this may be a third party snapshot tool that leverages VSS such as Netapp's SnapDrive.  In order to get SCDPM to do a system state/bare metal restore, you will need to do the following steps.  Note: this works for VMWare converter as well if you're getting

System Partition is offline.  No drive letters

1.  log into the server you want to protect.
2.  open a command prompt
3.  type "diskpart"
4.  type "automount" to display the current state of automount.  If its disabled, open another command prompt and run "diskpart> automount enable" to enable it.
5.  in diskpart, get a list of volumes by typing "list volume".
6.  find the system restore partition and note down the volume number.
7.  type "select volume (x)" where x is the volume number of the system restore partition.
8.  type "online volume" to bring the volume online.
9.  rerun the SCDPM consistency check and it should be successful.

Before

After (Notice "System Reserved" volume is labeled)

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