Wednesday, May 2, 2018

APC PDU Communication Status error.


Running APC's AP8641 model pdu's and we have several of them that is popping up with the following errors.  When this happens, it does not report any power loads.  I've tried to replace the LCD/Management module with a new one but the error exists.  I know that this issue is not model specific as I've had others models happen.   APC support recommended doing a factory reset (you will lose all settings) and upgrading the firmware to the latest, both of which I've tried.  Wondering if anyone has run into this issue before.



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